FULL MAINTENANCE OF YOUR IT INFRASTRUCTURE
We are committed to keeping your IT installation in perfect working order, whatever your equipment, with an all-inclusive concept : parts, labour and travel included. Rapid telephone support from a certified technician Troubleshooting with the remote maintenance service On-site intervention in the event of a major breakdown (between 4 and 36hrs depending on the severity of the problem)
What includes The XEFI maintenance contract
MAINTENANCE AND SUPERVISION
Proactive supervision to detect and resolve incidents before they become critical Preventive maintenance with system updates and performance optimisation Advice and recommendations for improving your infrastructure
Technical assistance and troubleshooting
Unlimited phone support Immediate diagnosis with remote support On-site intervention if required, with no time limit
Preventive maintenance
System software, network performance and antivirus monitoring Regular checks on the condition of workstations and servers Intervention follow-up with optimisation recommendations
Saves time and improves efficiency
Guarantee that your equipment is operational Unlimited on-site or remote troubleshooting You can concentrate fully on your core business
Do you need to have your IT equipment maintained?
Our teams will support you in the complete management of your devices contact us
PAROLE À NOS EXPERTS
Check-list de rentrée informatique (IT) pour les PME et TPE : Le guide de reprise sans bug
En résumé La rentrée casse l’informatique des PME pour une raison mécanique : plusieurs semaines d’arrêt, puis un rallumage simultané. La panne se déclare au redémarrage, pas pendant la fermeture. Dans 8 TPE/PME sur 10, c’est le dirigeant qui porte la fonction informatique en plus de son métier (Sondage OpinionWay pour Cybermalveillance.gouv.fr, 2025).
D’où l’intérêt… Voir plus Voir tous nos conseils d’experts
L’EXPERTISE XEFI POUR LES TPE/PME
Une approche clé en main, de l’installation au suivi Assistance téléphonique rapide Intervention sur site entre 4h et 36h 28 ans d’expertise métier
Frequently asked questions
Can I take out a maintenance contract even if I haven’t bought my equipment from XEFI?
Yes, we maintain all types of IT equipment, whatever its origin.
What does the XEFI maintenance package include?
An all-inclusive service: unlimited supervision, parts, labour and travel.
What is the response time in the event of a breakdown?
We intervene within 4 to 36 working hrs, depending on the severity of the problem. See the faq